.png)
Assignment Questions
There are Total marks: PASS or FAIL. There are NO grades grades
You You have have decided to prepare for your future role as a manager decided to prepare for your future role as a manager decided to prepare for your future role as a manager decided to prepare for your future role as a manager decided to prepare for your future role as a manager decided to prepare for your future role as a manager decided to prepare for your future role as a manager decided to prepare for your future role as a manager decided to prepare for your future role as a manager decided to prepare for your future role as a manager decided to prepare for your future role as a manager decided to prepare for your future role as a manager decided to prepare for your future role as a manager decided to prepare for your future role as a manager decided to prepare for your future role as a manager decided to prepare for your future role as a manager decided to prepare for your future role as a manager decided to prepare for your future role as a manager decided to prepare for your future role as a manager decided to prepare for your future role as a manager decided to prepare for your future role as a manager decided to prepare for your future role as a manager decided to prepare for your future role as a manager decided to prepare for your future role as a manager decided to prepare for your future role as a manager decided to prepare for your future role as a manager decided to prepare for your future role as a manager in a company in a company in a company in a company in a company and you are clear that effective and you are clear that effective and you are clear that effective and you are clear that effective and you are clear that effective and you are clear that effective and you are clear that effective and you are clear that effective and you are clear that effective and you are clear that effective and you are clear that effective and you are clear that effective and you are clear that effective and you are clear that effective and you are clear that effective and you are clear that effective and you are clear that effective communications are key to success in roles such as these. This is irrespective o communications are key to success in roles such as these. This is irrespective ocommunications are key to success in roles such as these. This is irrespective o communications are key to success in roles such as these. This is irrespective o communications are key to success in roles such as these. This is irrespective ocommunications are key to success in roles such as these. This is irrespective ocommunications are key to success in roles such as these. This is irrespective o communications are key to success in roles such as these. This is irrespective ocommunications are key to success in roles such as these. This is irrespective o communications are key to success in roles such as these. This is irrespective o communications are key to success in roles such as these. This is irrespective o communications are key to success in roles such as these. This is irrespective o communications are key to success in roles such as these. This is irrespective o communications are key to success in roles such as these. This is irrespective o communications are key to success in roles such as these. This is irrespective o communications are key to success in roles such as these. This is irrespective ocommunications are key to success in roles such as these. This is irrespective ocommunications are key to success in roles such as these. This is irrespective o communications are key to success in roles such as these. This is irrespective o communications are key to success in roles such as these. This is irrespective ocommunications are key to success in roles such as these. This is irrespective o communications are key to success in roles such as these. This is irrespective ocommunications are key to success in roles such as these. This is irrespective o communications are key to success in roles such as these. This is irrespective ocommunications are key to success in roles such as these. This is irrespective o communications are key to success in roles such as these. This is irrespective ocommunications are key to success in roles such as these. This is irrespective ocommunications are key to success in roles such as these. This is irrespective o communications are key to success in roles such as these. This is irrespective o communications are key to success in roles such as these. This is irrespective ocommunications are key to success in roles such as these. This is irrespective o communications are key to success in roles such as these. This is irrespective o communications are key to success in roles such as these. This is irrespective ocommunications are key to success in roles such as these. This is irrespective o communications are key to success in roles such as these. This is irrespective ocommunications are key to success in roles such as these. This is irrespective ocommunications are key to success in roles such as these. This is irrespective ocommunications are key to success in roles such as these. This is irrespective o communications are key to success in roles such as these. This is irrespective ocommunications are key to success in roles such as these. This is irrespective ocommunications are key to success in roles such as these. This is irrespective ocommunications are key to success in roles such as these. This is irrespective ocommunications are key to success in roles such as these. This is irrespective o f whether thf whether thf whether thf whether th f whether th f whether thf whether th f whether the communications e communications e communications e communications e communications e communications e communications e communications e communications e communications are are internal to the business or external with clients. Produce an internal to the business or external with clients. Produce an internal to the business or external with clients. Produce an internal to the business or external with clients. Produce an internal to the business or external with clients. Produce an internal to the business or external with clients. Produce an internal to the business or external with clients. Produce an internal to the business or external with clients. Produce an internal to the business or external with clients. Produce an internal to the business or external with clients. Produce an internal to the business or external with clients. Produce an internal to the business or external with clients. Produce an internal to the business or external with clients. Produce an internal to the business or external with clients. Produce an internal to the business or external with clients. Produce an internal to the business or external with clients. Produce an internal to the business or external with clients. Produce an internal to the business or external with clients. Produce an internal to the business or external with clients. Produce an internal to the business or external with clients. Produce an internal to the business or external with clients. Produce an internal to the business or external with clients. Produce an internal to the business or external with clients. Produce an internal to the business or external with clients. Produce an internal to the business or external with clients. Produce an internal to the business or external with clients. Produce an internal to the business or external with clients. Produce an internal to the business or external with clients. Produce an internal to the business or external with clients. Produce an internal to the business or external with clients. Produce an internal to the business or external with clients. Produce an internal to the business or external with clients. Produce an internal to the business or external with clients. Produce an internal to the business or external with clients. Produce an internal to the business or external with clients. Produce an electronic or electronic or electronic or electronic or electronic or electronic or electronic or electronic or a hard copy hard copy FILE FILE of of information which addresses the tasksinformation which addresses the tasks information which addresses the tasksinformation which addresses the tasksinformation which addresses the tasksinformation which addresses the tasks information which addresses the tasksinformation which addresses the tasks information which addresses the tasksinformation which addresses the tasksinformation which addresses the tasks information which addresses the tasks information which addresses the tasks information which addresses the tasksinformation which addresses the tasksinformation which addresses the tasks information which addresses the tasks information which addresses the tasksinformation which addresses the tasksinformation which addresses the tasks information which addresses the tasks below below . The . The . The . The FILEFILE FILE should be should beshould be clearly marked andclearly marked andclearly marked andclearly marked and clearly marked andclearly marked andclearly marked andclearly marked andclearly marked and clearly marked andclearly marked and clearly marked and referencedreferencedreferencedreferenced referenced referenced for for for easy useeasy use easy useeasy use easy use and submitted for a and submitted for a and submitted for aand submitted for aand submitted for aand submitted for a and submitted for aand submitted for a and submitted for aand submitted for assessment. ssessment. ssessment. ssessment. ssessment.
Task 1
a). Analyse at least three key areas information and knowledge required within an organisation for a range of stakeholders.
b). Explain the systems used for communicating key information and knowledge to the stakeholders of the company chosen in Q1a AND Analyse at least four potential barriers to effective communication in the company.
Task 2
a). With reference to language and customs and at least two other values or cultural factors, evaluate how values and cultural factors influence communication AND explain how technology can be used to benefit as well as hinder the communication process.
b). Using examples of actual businesses to illustrate your answer explain how policies and procedures can impact on the communication processes.
Task 3
a). In order to help you prepare for your future management position, in this section of the file you should reflect on your strengths and weaknesses in relation to communication.
i. Evaluate the effectiveness of your own communication skills in the areas below. Please note that this list is not exhaustive and you should add other sections as you wish
ii. Request feedback from others on the above interpersonal communication skills below
iii. Plan own personal development to improve own communication skills, based on feedback from others in question ii
Supporting resources: http://www.helpguide.org/mental/effective_communication_skills.htm
Page 3 of 7
Related Communication Skill
My evaluation (evaluate how good you are in the skill area with examples)
Feedback received from others in my interpersonal communication skills below.
My objectives. - What activities do I need to undertake to improve in the skill area?
Target date for achieving my objectives
ability to contribute to meetings or discussions,
persuasive ability,
use of body language,
written communication skills and use of ICT.
listening skills
clarifying information and avoiding misunderstandings
using the right choice of words OR using powerful and impacting words
b) Apply the attribution theory and at least one other interpersonal communication theory on yourself.
Task 4
a) Using a business you know well and one where you have the relevant information, carry out a communications audit with reference to its communication systems & processes, and policies & procedures,.
b) Apply theories (e.g. contingency theories or groupthink) of organisational communication within the company you are planning to apply for future role as a manager.
c) Create a plan to improve workplace communications within the chosen company and identify and set indicators that will help you to later evaluate the success of this plan to improve workplace communications in the company.
END
Page 4 of 7
Mapping to Learning Outcomes and Assessment Criteria
Total marks: PASS or FAILTotal marks: PASS or FAIL Total marks: PASS or FAILTotal marks: PASS or FAILTotal marks: PASS or FAIL Total marks: PASS or FAILTotal marks: PASS or FAIL Total marks: PASS or FAILTotal marks: PASS or FAIL Total marks: PASS or FAILTotal marks: PASS or FAIL Total marks: PASS or FAILTotal marks: PASS or FAIL Total marks: PASS or FAIL Total marks: PASS or FAILTotal marks: PASS or FAIL
This is for studentThis is for student This is for student This is for student This is for studentThis is for student This is for studentThis is for student This is for student This is for student ’s information only. s information only.s information only.s information only.s information only. s information only.s information only. s information only.s information only. s information only.s information only.s information only. This mapping is important as students are then able to see how This mapping is important as students are then able to see how This mapping is important as students are then able to see how This mapping is important as students are then able to see how This mapping is important as students are then able to see how This mapping is important as students are then able to see how This mapping is important as students are then able to see how This mapping is important as students are then able to see how This mapping is important as students are then able to see how This mapping is important as students are then able to see how This mapping is important as students are then able to see how This mapping is important as students are then able to see how This mapping is important as students are then able to see how This mapping is important as students are then able to see how This mapping is important as students are then able to see how each question is testineach question is testineach question is testineach question is testin each question is testineach question is testin each question is testin each question is testin g each aspect of the syllabus/learning outcomes/assessment criteria. g each aspect of the syllabus/learning outcomes/assessment criteria. g each aspect of the syllabus/learning outcomes/assessment criteria. g each aspect of the syllabus/learning outcomes/assessment criteria. g each aspect of the syllabus/learning outcomes/assessment criteria. g each aspect of the syllabus/learning outcomes/assessment criteria. g each aspect of the syllabus/learning outcomes/assessment criteria. g each aspect of the syllabus/learning outcomes/assessment criteria. g each aspect of the syllabus/learning outcomes/assessment criteria. g each aspect of the syllabus/learning outcomes/assessment criteria. g each aspect of the syllabus/learning outcomes/assessment criteria. g each aspect of the syllabus/learning outcomes/assessment criteria. g each aspect of the syllabus/learning outcomes/assessment criteria. g each aspect of the syllabus/learning outcomes/assessment criteria. g each aspect of the syllabus/learning outcomes/assessment criteria. g each aspect of the syllabus/learning outcomes/assessment criteria. g each aspect of the syllabus/learning outcomes/assessment criteria. g each aspect of the syllabus/learning outcomes/assessment criteria. g each aspect of the syllabus/learning outcomes/assessment criteria. g each aspect of the syllabus/learning outcomes/assessment criteria. g each aspect of the syllabus/learning outcomes/assessment criteria. g each aspect of the syllabus/learning outcomes/assessment criteria. g each aspect of the syllabus/learning outcomes/assessment criteria. g each aspect of the syllabus/learning outcomes/assessment criteria. g each aspect of the syllabus/learning outcomes/assessment criteria.
Question Assignment Learning outcome
Assessment criteria
Task 1
a). Analyse at least three key areas information and knowledge required within an organisation for a range of stakeholders.
b). Explain the systems used for communicating key information and knowledge to the stakeholders of the company chosen in Q1a AND Analyse at least four potential barriers to effective communication in the company.
LO1. Understand how information and knowledge is communicated within an organisation.
1.1 Analyze key information and knowledge requirements for a range of stakeholders within different organizations
1.2 Explain the systems used for communicating key information and knowledge to stakeholders
1.3 Analyse potential barriers to effective workplace communication
Task 2
a). With reference to language and customs and at least two other values or cultural factors, evaluate how values and cultural factors influence communication AND explain how technology can be used to benefit as well as hinder the communication process.
b). Using examples of actual businesses to illustrate your answer explain how policies and procedures can impact on the communication processes.
LO2. Understand factors that impact on workplace communication.
2.1 Evaluate how communication is influenced by values and cultural factors
2.2 Explain how technology can be used to benefit as well as hinder the communication process
2.3 Explain how policies and procedures can impact on the communication processes
Task 3
a). In order to help you prepare for your future management position, in this section of the file you should reflect on your strengths and weaknesses in relation to communication.
i. Evaluate the effectiveness of your own communication skills in the areas below. Please note that this list is not exhaustive and you
LO3. Be able to promote effective interpersonal communication.
3.1 Evaluate the effectiveness of own communication skills
3.2 Apply theories of interpersonal communication to oneself
3.3 Request feedback from others on own interpersonal communication skills
3.4 Plan own personal development to improve own communication skills, based on feedback from others
Page 5 of 7
should add other sections as you wish
ii. Request feedback from others on the above interpersonal communication skills below
iii. Plan own personal development to improve own communication skills, based on feedback from others in question ii
Supporting resources: http://www.helpguide.org/mental/effective_communication_skills.htm
b) Apply the attribution theory and at least one other interpersonal communication theory on yourself.
Task 4
a) Using a business you know well and one where you have the relevant information, carry out a communications audit with reference to its communication systems & processes, and policies & procedures,.
b) Apply theories (e.g. contingency theories or groupthink) of organisational communication within the company you are planning to apply for future role as a manager.
c) Create a plan to improve workplace communications within the chosen company and identify and set indicators that will help you to later evaluate the success of this plan to improve workplace communications in the company.
LO4. Be able to review communication within an organisation.
4.1 Carry out a communications audit
4.2 Apply theories of organisational communication
4.3 Create a plan to improve workplace communications
4.4 Identify measures to evaluate the success of the plan to improve workplace communications
Page 6 of 7
Meaning of Command Words Used in Assignment Questions
The command words used in an assignment question indicate to students the nature or depth of the answer they should provide, and also an indication of the skills being tested. Below are some examples of command words and what they mean. Students should broadly answer their questions accordingly.
Command
Word
Meaning
Analyse
Here you need to provide a detailed comparison of the causes and effects of how something has happened / developed. Wherever possible use examples, especially if the stimulus material has some within it. Sometimes the word "critically" is inserted before analyse. This means that you must make suggestions as to why / why not something would / would not, in your opinion, be appropriate to the issue being analysed. As ever, it's best to offer support to your findings/opinions.
Explain
Make an idea, situation or problem clear (to someone) by describing it in detail revealing relevant data or facts.
Explain (why)
This needs a detailed response with reasons about HOW something will, for example, benefit or improve a particular situation.
Explain (how)
This needs a detailed response that gives reasons WHY something might help / hinder the central issue of the question.
Evaluate
You are being asked to judge / assess /, using whatever information is available, the probable outcome / worth / advantages / disadvantages / success of whatever is central to the question. Form an idea of the amount, number, or value of someone or something.
Assess
Evaluate or estimate the nature, ability, or quality of something
Discuss
This asked for a DETAILED explanation considering the possible outcomes and where possible offering support to your descriptions.
Consider
Think carefully about something, typically before making a decision
Identify
Establish or indicate the origin, nature or definitive character of something
Justify
Show or prove why something is right/reasonable or wrong/unreasonable. This calls for you to explain why or give reasons for why something should happen or not happen.
Outline
A general plan giving the essential features but not the detail. Only the main features or general principles of something.
Describe
Give an account in words of (someone or something such as a theory) including all of the relevant characteristics, qualities or events.
Compare
Estimate, measure or note the similarity or dissimilarity between one thing and another…(compare something to) draw an analogy between one thing and another for the
Page 7 of 7
purpose of explanation or clarification.
Apply
Apply your knowledge of, say the marketing mix, to a particular situation. You need to relate your specific knowledge of the syllabus area to the situation you have been given.
Examine
Inspect (someone or something) in detail to determine the nature or condition.
Contrast
The state of being strikingly different from something else, typically something in juxtaposition or close association.
Suggest
Put forward for a/your view point for consideration. Cause one to think that (something) exists or is the case.
Define
You must give the PRECISE meaning of what you are being asked. State or describe exactly the nature, scope, or meaning of something
------------------------------------------------------------------------------------------------------------------------------------------------------------
Are you SEARCHING for SOLUTION(S) of this assignment or similar to this?
Our professional writers are available 24/7 we offer:
+ Lowest price then other online writing services.
+ Zero% plagiarism at all.
+ Free Harvard Style Referencing.
+ Free amendments in your work for unlimited number of times.
+ Pay only after your order is accepted.
+ Secured payment methods (Skrill, Bank Transfer, Western Union).
+ Zero% plagiarism at all.
+ Free Harvard Style Referencing.
+ Free amendments in your work for unlimited number of times.
+ Pay only after your order is accepted.
+ Secured payment methods (Skrill, Bank Transfer, Western Union).
----------------------------------------------------------------------------------------------------------------------------------------------------------