Leadership is "the behavior of
an individual when he/she is directing the activities of a group towards a
shared goal". A leader is seen as someone who sets the paths in an effort
to influence people to adhere to those paths. Leadership is an action and not
just a position. It can be shown via different people in various situations. A
person is not born to be a leader but cultured through the upbringing and
environment.
A leader's personal characteristics
are also vital for the developments and motivations of the organizations. True
leaders such as the teachers who illustrated that leadership is an action
(teaching and leading the students) and not a position.
Touching the lives and affecting the
outcome of many different expectations, a teacher is the epitome of a leader. A
leader has his or her own style of motivating the people in the organizations.
A leader must find the best skills in order to provide directions, motivations
and purposes. Effective leaders are flexible.
Organizational
Leadership Model
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The effective leadership influence
is not the same for everyone. It depends on their ranks in the organization and
abilities which are required in leaders. The three basic leadership roles
identified: initiation, speech, and management.
1. Initiation
Initiation refers to planned
decision making on policy formulation or structural change. These vital
decisions are the determinants of the organization's culture and mission.
2. Speech
Strategic decisions and methods
designed for implementation within the establishment. It includes adjusting or
adding on to the present structure towards new policy demands.
3. Management
Management is putting into practice
the policies and measures that are available to maintain the operations of the
organization efficiently.
These three kinds of Leadership are
naturally executed at diverse ranks in the company with different abilities and
skills. The top level management would initiate new policies that involve a
change in the business's structure or understanding the company's mission. An
understanding of the entire organization, culture, mission, vision and how it
correlates with the external parties is mandatory for these top level individuals.
They represent the organization and what the business stands for.
Understanding the policy decisions
and practicing them to the existing organization via utterance or speech is
usually made by the intermediate-level managers. They must uphold a two-way point
of reference by taking orders from the above management and adapting them for
the lower groups of people in the organization.
Type of Leadership
Process
Typical Organizational
Level
Cognitive
(Knowledge)
Affective
(Emotion)
Initiation: Change, creation and
elimination of structure
Top echelons
System perspective
Charisma
Speech:
supplementing
and
piecing out of structure
Intermediate
levels:
pivotal roles
Subsystem perspective:
two-way orientation
Integration of primary
and secondary
relations: human
relation skills
Management: use of
existing structure
Lower levels
Technical knowledge
and understanding
of system of rules
Concern with equity in
use of rewards and
sanctions
EXHIBIT 16.1 Three Leadership
Patterns, Their Location in the Organization, and Their Skill Requirements
The company's policies and
procedures will be administered by the Lower-level supervisors. These personnel
must possess both the technical knowledge and a clear perception of the
organization's rules in order to be successful. They have to continually deal
with issues such as equity, rewards and punishments in leading others.
Therefore, leadership plays a crucial role in an organization because the it
has direct impact on the effectiveness of the organizations. Leadership is when
a person manipulates others to perform a task at their own will which they
would not normally do. Leadership is a vital process to an organization and it
can be deliberated on three different stages; i.e. the individual, group and organization.
Analysis at the individual stage:
the leadership studies have paid attention on the successful leader'
personalities. Behaviors of both formal and informal leaders are focused at the
group level. The effectiveness of an organization is decided by the relations
between the leader, follower and circumstances. The studies have caused an
emergence of different theories of leadership, namely situational and
contingency.
In
Search for Leadership
The requirements in selecting and
training efficient leaders were emphasized during the World War I and the
quarter century between World War l and World War II; numerous studies were
made to examine the personal characteristics of good leaders. These studies are
usually referred as characteristic studies since the primary goal was to
classify the traits and personal characteristics of successful leaders.
The diverse methods used to study
these leadership traits could possibly be the reason in the irregularities of
the results. The manner of studies was not consistent in identifying the
leaders. A majority of the studies was in comparing efficient with inefficient
leaders or leaders with non-leaders. Some were identified by external
observers, others selected by the group by way of recommendation or voting,
nominated by observers such as teachers while some were chosen because they are
already in leadership positions. The studies conducted were in conflict as to
the way they deliberated on the traits. Some traits were measured by mental
tests; others relied on viewers to spot the traits they have seen while some
depended on the persons to report their own personality traits.
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The trait studies were quite
unsatisfactory as a whole especially since they had hoped to develop an
accurate measure of leadership effectiveness. The spotlight on the leadership
research moved because of the flimsy results, to contingency studies which
investigated more than just traits of a leader. Numerous traits formed an
important divergence in leadership effectiveness and they interrelated with
other conditional variables to stimulate the effectiveness of the leader.
Physical
Behaviors
Physical attributes including
height, weight, health and appearance are also examined in the studies. It was
concluded that there is a relationship between the above features and
leadership. Apparently leaders have the tendency to be taller, heavier, better
fitness, greater physique, higher energy output and more attractive in
appearance. However, these types of results were not always reliable and
consistent. The results neither are too weak in general and not consistent to
be effective in selecting leaders nor are they helpful for training functions
since not much can be made to alter most of these physical traits.
Intellect
It was generally agreed that leaders
are more intellectual than non-leaders and the relationship was shown in the
various studies. The relationship could probably begin from the reality that
leadership functions depend mostly on success in problem solving. Leadership
roles such as initiation, speech and management necessitate great mental
ability. In general, it is safe to assume that leaders seems to be more
intelligent than non-leaders but the relationships are small. Many other
variables other than intellect inspire leadership effectiveness.
It was also suggested that leaders
should not be too intelligent than the group because associates who are notably
brilliant than others are rarely chosen as leaders since the other members tend
to snub them. Individuals with high IQ's are inclined to have different sets of
vocabulary, networks and aspirations that would create communication and
inter-relations problems.
Leaders do extremely well generally
at school/college/university and score better grades. It is important for
effective leadership to know how to do things. Thus general and practical
knowledge are essential for leaders to make better decisions.
Characteristic
Traits
Only a partial of the characteristic
traits seem to be related to leadership and most are not especially convincing.
It was suggested that the average leader is more used to social displays,
greater initiative, persistent, knows how to get things done, self-confident,
are more cooperative and adaptable, and possesses excellent communication
skills. Leaders were found to be more emotionally mature than non-leaders in
the personality integration or emotional adjustment. It can be concluded that
personal characteristics are related to leadership.
Effective leadership does not depend
on a mixture of personality traits only because situational variables are also
important since they always decide whether a character was associated with
effective leadership either positively or negatively. Therefore, it can deduced
that effective leadership depends on the leader's characteristics, his
subordinates and the nature of the task at hand.
Many leadership styles were based on
studies of leaders' behaviors. The finest researches on the styles of
leadership are made together at the same time; i.e. The Ohio State University
and the University of Michigan. Researchers acknowledged two leader behaviors
that were similar although the investigations were conducted separately. As a
result, a two dimensional aspects of leadership have been to used to form the
Managerial Grid.
Authoritarian,
Democratic, and Laissez-faire Leadership
Due to the diverse political systems
in the US and Germany before World War II inspired studies of leadership which
evaluated three leadership styles: authoritarian, democratic, and laissez
faire. In the democratic leadership style, decisions were made by vote of
majority; equal participation encouraged; criticism and punishment minimal. In
the autocratic leader, the leader made all the decisions and others must follow
the set procedures strictly. In the laissez-faire leader, there was minimal
actual leadership and others were permitted to work and play as usual without
proper directives.
Initiating
Structure and Consideration
The two leadership factors were
initiating structure and consideration which include leadership behaviors in
organizing and defining the tasks to be performed and goal achievements. A
leader who assigns people to do specific jobs, expected workers to follow set
routines and meet deadlines. The consideration factor is showing friendship,
mutual trust, warmth and concern for subordinates.
Production-Centered
and Employee-Centered Leader Behaviors
Production - centered behaviors were
akin to initiating structure in which leaders would establish targets, gave
directives, checked on operations and planned the group Employee's work. Centered
behaviors were similar to the consideration's dimension in which the leader
would develop a caring personal relationship with the subordinates and
encouraged a two-way communication with them. The relationship between
production-centered and employee centered behaviors are found to be independent
scopes of leadership. A leader with strong production orientation does not mean
that he is disinterested in the employees.
Managerial
Grid
Robert Blake and Jane Mouton had
created a framework which combines a concern for task accomplishment and a
concern for people called the Managerial Grid. They both assumed that concern
for production and concern for people would produce the most effective
leadership style. There are leaders primarily more concerned with accomplishing
the production and task not concerned about people. This person wants the job
done and schedule followed at all costs. There is also individual who is not
concerned whether the group produces anything but concerned more about the
personal needs and interests of the team members. Ideally, leaders should be
concerned about meeting schedules in order to get the work done and
simultaneously are concerned about the team members' interest and feelings too.
The Managerial Grid is popular among
managers. It is extensively used by organisations as part of their training
program to assess leadership style. However, the effectiveness of the
Managerial Grid is not consistently supported. The factors which are considered
in determining leadership styles interact in complicated ways which resulted in
various leadership styles.
SITUATIONAL
LEADERSHIP
In assessing leadership
effectiveness, there are many factors that must be combined. Paul Hersey and
Ken Blanchard developed a situational leadership model which considers three
variables:
(1) guidance and direction provided
by the leaders (task behavior)
(2)emotional support given by the
leader (relationship behavior)
(3) the maturity level exhibited in
performing the task
As a result, four potential
leadership styles have been created using a combination of the above factors :
S1: Telling
Give instructions and supervise
performance closely. Suited for followers who are unwilling but of low
maturity.
S2: Selling
Decide and provide opportunity for
explanation. Appropriate for followers who are not able but willing.
S3: Participating
Sharing ideas in making decisions.
Suited for followers who are able but not willing.
S4: Delegating
Responsibility handed over for
decisions and performance. Appropriate for groups who are able and willing.
Contingency
Theory of Leadership
Fiedler studied the interaction of
leadership style and situation. He identified and developed ways to measure
leadership orientation of the leader and situational factors which influence
leadership.
Leader
Orientation
Two types of leaders were
identified, i.e. relationship-oriented or task-oriented. Leaders who are
relationship-oriented tend to look at others as coworkers and look upon
interpersonal relations as a requirement towards accomplishing the task.
However, for task-oriented leaders, they react strongly against people whom
they could not get along with in performing a task.
Situational
favorableness
(1) relationships between leader and
member can be good or bad;
(2) the task is relatively well
planned or not; and
(3) the leader's authority is
relatively strong or weak.
The task structure becomes the
second most important situational variable as evaluated by judges who examined
four aspects of the task structure.
Clarity: whether requirements of the
tasks are stated clearly,
Multiplicity: which the problems
encounter can be solved.
Verifiability: which the correctness
of the decisions can be ascertained.
Specificity: which there are
generally more solutions involved in performing the task.
Group
effectiveness
Relationship-oriented leaders
perform excellently well in situations where concern for the team members is
apparently necessary in order to motivate them to perform well. People
naturally prefer leaders who care about them and their welfare. However,
task-oriented leaders are clearly more effective in impossible situations.
Path-Goal
Model
Directive leadership: subordinates
are told what to be expected. Specific guide, standards and work schedules are
provided to ensure that task are performed as expected.
Supportive leadership: subordinates
are treated equally and show concern for their needs and well-being; develop
pleasant interpersonal relationships among the group members.
Achievement-oriented leadership:
challenging goals are set and subordinates are expected to perform at their
highest level, improvement in performance always.
Participative leadership:
subordinates are consulted on suggestions and ideas in making decisions.
Situational
factors
Situational factors -
characteristics of the followers and environmental factors which affect
leadership style. Significant characteristics of the followers which have been
identified as determinants of leadership style are:
(1). Followers with internal locus
of control believe that they are rewarded for their own effort. Meanwhile,
followers with external locus of control believe that external forces have a
control on their rewards.
(2). Authoritarianism: an individual's
willingness to accept the influence of others.
(3). Abilities: The followers'
ability and experience influence a leader whether they are able to work with an
achievement oriented leader or a supportive leader who are patient enough to
provide encouragement and instruction.
The path-goal model recognises three
environmental factors which effect leadership styles:
the nature of the task to be
performed,
the existing organisation's
authority system
the organisational norms and
dynamics
The above factors may influence the
effectiveness of different leadership styles in a many ways.
Normative
Decision-Making Model of Leadership
Based on the contingency theory of
leadership, this leadership model does not assume any leadership style as
appropriate for all situations. Leaders must develop a range of leadership
styles and take on the most appropriate style depending on the situation.
Leaders are required to know in which circumstances they need to consult others
and vice versa.
Even though the leader may be the
chairman of the group, he is just one of the group members and does not try to
influence the group to adopt a particular solution.
Criteria
for selecting a leadership style.
Two criteria used for assessing the
efficiency of a leadership style are quality and acceptance. The quality of the
decisions made refers to the accurateness of the actions taken and the extent
which some objectives are achieved. The quality of decisions depends on
accurate and relevant information Conferring with other group members often
provides additional information.
Diagnostic
decision rules.
In order to save time and minimize
costs, some managers choose the lead autocratically. If the aim was to further
the subordinates' personal development, the participative style is selected. In
some strategies, the manager decides alone. At times, the manager decides on
his own after earlier consultations with his subordinates.
Comparing
the leadership models.
All situational leadership models
emphasize on the effect of external factors on a particular leadership style.
Different leadership styles suggest styles that are determined by various
situational factors. The models focus on different methods, which are
situational factors and criteria for selecting the best style: task-oriented versus
relationship-oriented.
The normative decision-making model
ascertains three leadership styles, namely autocratic, consultative, and
participative. In each model, situational factors which influence the
effectiveness of leadership are somewhat different. A significant reason being
that normative decision- making model equates leadership with making decisions
and looks at only this leadership function. The models also use different
criteria for evaluating leadership effectiveness.
DETERMINANTS
OF LEADERSHIP EFFECTIVENESS
Although identifying what makes an
effective leader seems like a simple task, however, individuals who are in
leadership positions are often faced with a dilemma on deciding which
leadership pattern to practice.
Choosing
a Leadership Style
Choosing the most appropriate
leadership style to adopt depends largely on the context of the organisation. A
successful leader must be capable of assessing the situational forces in the
organisation and respond accordingly to the needs. The forces include the
organisation culture, business goals as well as the organisation's strategic
plans. Effective leaders must understand themselves, the group, company and
social environment.
Strategies
for Improving Leadership
One of the main variable to improve
leadership relates largely to the organisation's reward system. Leaders should
not overlook his capacity to reward his followers accordingly since followers
will respond otherwise. For instance, the managers of high- performing groups
generally are compensated according to their achievements. Considerate leaders
manage to create satisfaction among their performing subordinates while at the
same time, changes in the behavior of the leaders could be caused by the
performance of the subordinates.
Constraints
on leader behavior.
Leaders have limited opportunities
to influence others. Leadership effectiveness is inhibited by a variety of
factors. For example, the managerial decisions are planned ahead because of the
law, structure, technological specifications and the absence of alternatives.
Many other organisational factors
can impose limitations on the leader's capability to either communicate with or
to reinforce the behavior of the subordinates. For example, organisational policies,
nature of task, skills and abilities of available resources and other external
factors may impede the capacities of organisational leaders.
External
factors.
In terms of external factors,
leaders are constrained by factors that they have no control on such as state
and federal laws. Other external factors include the world economy and global
issues. Irrespective of their leadership style, leaders with unskilled
resources will face great challenges in leading. The availability of skilled
followers is subjected to the external labor market.
Organizational
policies.
The organization may limit a
leader's effectiveness by hampering the amount of communication between leaders
and followers. The existing company policies may also pose restrictions on the ability
of leaders to reward or punish followers.
Group
factors.
Leaders may find it hard to
penetrate or influence group members who are highly unified. This will create
difficulty for leaders to demonstrate his true capabilities in performing tasks
for the organisation.
Individual
skills and abilities.
The leader's own skills and
abilities may act as constraints since leaders can only possess so much
expertise, energy, and power. Some situations may simply require greater skills
and abilities than the leader may possibly hope to possess.
Substitutes for leadership. While
some situations constrain leaders other situations make leadership unnecessary.
These variables are referred to as substitute variables because they substitute
for leadership either by making the leader's behavior unnecessary or by
neutralizing the leader's ability to influence subordinates.
Leadership is an extremely important
function. It has an enormous influence on the value of groups and
organizations. The complexity of the situation, however, may prevent us from
knowing in advance which will be the most effective leadership behaviors.
SUMMARY
1. Leadership refers to increasing
influence which occur when an individual manipulates others to do tasks
voluntarily which they would not do otherwise. The basic leadership roles
include initiation of policy and structure, speech, and management. A need for
leadership within organizations stems from the incompleteness of the
organization design and the dynamic nature of the internal and external environments.
2. The studies of leadership were
mainly studies on traits that tried to identify the characteristics of
effective leaders. The studies focused mainly on physical traits, intellect and
characteristic. The results were usually weak and inconsistent although some
personal characteristics were always related to leadership. Most studies
concluded that the characteristics of the subordinate and the nature of the
task were as important as the characteristics of the leader in determining
success.
3. Another approach to studying
leadership set on leader behaviors; i.e. how leaders actually behave. One of
the studies compared three leadership styles: authoritarian, democratic and
laissez-faire. Although democratic leadership produced the greatest satisfaction,
autocratic leadership had the highest levels of productivity.
4. Research conducted simultaneously
at two universities identified two similar leadership behaviors. At The Ohio
State University the researchers labeled these two leader behaviors initiating
structure and consideration. At the University of Michigan the same two factors
were labeled production-centered and employee-centered leader behaviors. These
two leader behaviors appear to identify leadership functions essential to the
effectiveness of a group. The two Factors have been used to form a matrix
called the Managerial Grid which places a concern for production on one side of
the grid and concern for people on the other. The research evidence does not
support this conclusion consistently.
5. The unsuccessful research to
identify leadership traits or universally superior leader behaviors caused an
emergence of development of four situational theories of leadership. The
theories suggest that the most effective leadership style depends upon situational
variables particularly the characteristics of the group and the nature of the
task.
6. A situational leadership model
that matched different combinations of task behavior and relationship behavior
with the maturity of the followers. As the followers increase, the appropriate
leadership style is telling, selling, participating, and finally for highly
mature followers, delegating.
7. The most appropriate leadership
style was determined by assessing three situational variables: whether the
relationships between the leader and the members were good or poor, the task
was structured or unstructured, and the power position of the leader was strong
or weak. When these three situational variables created an extremely favorable
or extremely unfavorable situation, the most effective leadership style was a
task-oriented leader. However, where there were intermediate levels of
favorableness, a leader with a high concern for interpersonal relationships was
more effective in these situations.
8. The path goal model theory is
derived from expectancy theory. It suggests that effective leaders must clarify
the target paths and increase its attractiveness for followers. Four distinct
leadership styles are proposed in the model: directive, supportive
achievement-oriented and participative leadership styles.
The style most appropriate depends
upon two types of situational factors: the characteristics of the follower and
characteristics of the environment. Three of the most important follower
characteristics include the locus of control, authoritarianism, and personal
abilities. The three environmental factors include the nature of the task, the
formal authority system within the organization, and the group norms and
dynamics.
9. The three leadership styles
include autocratic decision making, consultative decision making, and group
decision making. The decision titles determining which style is most
appropriate include such questions as whether the leader has adequate
information to make the decision alone, whether the subordinates will accept
the goals of the organization, whether subordinates will accept the decision if
they do not participate in making it, and whether the decision will produce a
controversial solution.
10. The influence of the group upon
the leader should not be overlooked. The relationship between the leader and
the group implies a reciprocal influence. Groups have the capacity to influence
the behavior of their leaders by responding selectively to specific leader
behaviors. The influence of a leader can also be constrained by several
external factors, such as organizational policies, group norms, and individual
skills and abilities. Other variables have been found to neutralize or
substitute for the influence of a leader, such as the skills and abilities of
followers and the nature of the task itself.
POSITIONING
ON LEADERSHIP CRISIS
There are many leadership theories.
Arthur G. Jago (1982) had proposed a framework that organizes leadership
theories based on each theory's focus and approach. Focus refers to whether the
leadership is seen as a set of traits or actions. There is a universal formula
of traits or behavior for an effective leader. However, effective leadership
also depends on specific situations.
The kinds of behaviors that leaders
can actually perform in a group. The two leader behaviors that have been
consistently observed including task-related activities, called initiating
structure or production-centered activities, and interpersonal relations
activities, sometimes called consideration or employee-centered activities. The
incremental influence that one individual exerts upon another and that causes
the second person to change his or her behavior voluntarily. Three leadership
roles include origination of the structure by top-level managers, interpolation
or adapting the structure by middle-level managers and administration or
implementation of the policies and procedures by lower-level supervisors.
I concur with A. Ange on the
presence of leadership crisis but I also foresee the resolutions taken and are
still being taken to resolve the problem. Many organizations are spending money
in sending their employees to be groomed and trained for future growth of the
company whereby they are exposed to different methods of management and how to
be great leaders. Leaders are born to leaders but in some circumstances,
situations and environments also play a huge role in creating a leader.
Leaders come and go and new ones are
always on the threshold to take over the empty space. The qualities of the
leaders and their leadership styles vary but they are vital in the development
and motivation processes of the organizations. There is a crisis in good
leadership but it is not at a critical point. Big organizations would have
everything in place for the future growth of the company and would have in line
the replacements for all aspects of the management. Even is small to medium
sized organizations have planned their management line-ups for the future. The
ongoing programs and trainings that are conducted by organizations to produce
capable leaders and groom them further showed that companies are aware of the
could be crisis and had taken steps to overcome the situation.
Yes, there is a crisis but the
severity of the crisis is not huge enough to cause panics throughout the
organizations.
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